Within the Account area of BEST, give learners access to the BEST Network either one at a time using the Invite new learner button, or by importing a csv file.

Invite new learner

To add learners one at a time, click Invite new learner and fill in the required fields (email, first name and last name). Consider including a Group Name to allow you to filter learners in groups.

Group Name

The Group Name field is optional and can be filled in once per learner. It allows you to organise and filter your learners into groups. You are welcome to use this however it suits your needs but our recommendations are:

  • Spaces are not accepted in the Group Name field
  • Use the year the learner is given access as the Group Name if learners need access for an entire year (or longer)
  • Use the semester or course name followed by the year if learners need access for a particular course or time period. For example: Histology101_2021 or Semester 1_2021.

For historical accounts we have set the Group Name as the year the learner was enrolled.

 

Import learners

Learners can be added in bulk by importing a CSV file following our template. Please do not add any additional columns of data to the spreadsheet.

1. Click Import learners

2. Download the template file

3. Organise groups of 50 learners into the template csv file providing their first name, last name, email address, role (STUDENT) and an optional course code (see above).

4. Save the file to your computer

5. Click Select a file to open your file explorer window to locate the file and click Open, or drag the file to "Drop it here".

6. Click Import

 

Results

Every import attempt is given a job name which includes the file name or individual learner being imported.

While the attempt is being processed the status is recorded as "Initializing" and the Status is updated to "Successful" once the import is complete.

View the details to show which accounts were successfully invited, which were skipped due to already having an account and which invitations failed. More detail is provided as to why the invite failed.